Privacy Policy
Smart Print Transfers respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how Smart Print Transfers (“Smart Print Transfers,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit smartprinttransfers.com, create an account, place an order, contact us, or otherwise use our website and services.
Information We Collect
We may collect information that you provide directly to us, including your name, billing address, shipping address, email address, telephone number, account information, order information, uploaded artwork, customer service communications, and other information you choose to provide.
When you make a purchase, payment information is processed by our payment service providers. We may receive information relating to the transaction, such as payment status, payment method type, billing details, and transaction identifiers.
We may also automatically collect certain technical information when you use our website, including IP address, browser type, device information, operating system, referring pages, pages viewed, approximate location derived from IP address, and information collected through cookies and similar technologies.
How We Use Your Information
We use personal information to operate our business and provide our services, including processing and fulfilling orders, producing custom transfers, arranging shipping, providing tracking information, communicating about orders, responding to customer service requests, preventing fraud and abuse, maintaining website security, improving our products and website, maintaining customer accounts, and complying with legal obligations.
Where permitted by applicable law, we may also use contact information to send marketing communications about products, promotions, or services that may interest you.
You may unsubscribe from promotional emails using the unsubscribe link contained in those messages.
Uploaded Artwork
When you upload artwork or other files for a custom order, we use those files for purposes related to providing the products and services you requested, including reviewing, processing, printing, producing, and supporting your order.
Please do not include unnecessary personal or sensitive information in uploaded artwork.
Cookies & Similar Technologies
Our website may use cookies, pixels, tags, analytics technologies, and similar tools to operate the website, remember preferences, understand website performance, prevent fraud, analyze visitor activity, and support advertising or marketing activities.
Some cookies are necessary for functions such as shopping carts, account login, checkout, and website security.
Other cookies may be used for analytics, personalization, or advertising depending on the services enabled on our website.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies.
How We Share Information
We may share personal information with service providers that help us operate our business, such as website hosting providers, payment processors, shipping and logistics providers, analytics providers, advertising and marketing providers, customer support providers, fraud prevention services, and technology vendors.
These providers receive information as reasonably necessary to perform services on our behalf or as otherwise permitted by law.
We may also disclose information if required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, safety, property, or security of Smart Print Transfers, our customers, or others.
If our business is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
Selling or Sharing Personal Information
We do not sell personal information in exchange for money.
Certain advertising, analytics, or cookie technologies may constitute “sharing,” “sale,” targeted advertising, or similar activity under some privacy laws depending on how those technologies are configured.
Where required by applicable law, we will provide consumers with the applicable right to opt out of such activities.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, enforce our agreements, and comply with tax, accounting, legal, and regulatory obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.
Your Privacy Choices
Depending on where you live and applicable law, you may have rights regarding your personal information, including rights to request access, correction, or deletion of certain information and, in some jurisdictions, rights regarding the sale, sharing, or use of personal information for targeted advertising.
We may need to verify your identity before processing certain privacy requests.
You may submit a privacy request by contacting:
California Privacy Rights
If the California Consumer Privacy Act, as amended (“CCPA”), applies to Smart Print Transfers and to your personal information, California residents may have additional rights under applicable law, including rights to know about personal information collected, request deletion or correction of certain information, and opt out of certain sales or sharing of personal information.
We will not discriminate against you for exercising privacy rights provided by applicable law.
Additional disclosures or opt-out mechanisms may be provided on our website where required.
International Data Transfers
Smart Print Transfers serves customers in multiple locations, and personal information may be processed or stored in countries or regions outside your place of residence.
Where required, we take appropriate steps designed to protect personal information when it is transferred across borders.
Children’s Privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, please contact us.
Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or data practices.
The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact:
Smart Print Transfers
HONG KONG SOMETHING TECH LIMITED
Email: [email protected]
Address: Rm 1009, 10/F, Front Block, Ming Sang Ind Building, 19 Hing Yip Street, Kwun Tong, Hong Kong